Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Trying to Unsubscribe from EPIX

I'm trying to unsubscribe from EPIX. I go to Manage My Subscriptions, click Cancel Subscription and answer the Reason for Cancelation when it pops up. Then nothing happens. I then click Other (as a Reason for Cancelation), type a reason, hit enter, and I'm sent immediately back to the screen showing the subscription still active. I'm doing this on a PC. Anyone have any ideas?

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1 Reply
Level 21

Re: Trying to Unsubscribe from EPIX

I would try another device or another browser or clear all cookies in your current browser.