Account, payments & subscriptions

[Lestino]

Blackjack game is a scam. 500 daily tokens free, then pay for more, transaction is charged to card and game closes!

[DBDukes]

@Lestino 

I see six Blackjack games listed in the Website Channel Store. Which one is it?

[Natan-Roku]

Hi @Lestino, we understand your frustration over the blackjack game and want to help.

We'll send you a PM to collect more information shortly.

Keep an eye out for us in your inbox!

[Denise286]

I also ordered tokens and have not received them. My email said I ordered 3 times (was 2 because I tried to order again when the tokens did not show up)

[RokuLianna]

Hi @Denise286

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

[renojim]

@RokuLiannaand @Natan-Roku , I know exactly what's going on.  It's another case of Roku incompetence and it's making me look bad. 😡