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Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Support request

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Where do I go to view updates on open tickets through roku...an issue I am having had an update according to the email I got, but have no clue where to look.

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Roku Employee
Roku Employee

Re: Support request

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@Rybrandt 

Thanks for the post.

If you received an update regarding your ticket or case through Roku, we would recommend checking your email for a message from our Support team.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Support request

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@Rybrandt 

Thanks for the post.

If you received an update regarding your ticket or case through Roku, we would recommend checking your email for a message from our Support team.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Support request

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I got an email stating I have an update, but nothing else...where do I go to look it up.  The email wont let me click on anything and I have no idea how to look it up.

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