Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7


I've had Roku a little over a year now. I have several different subscriptions in which I use different credit cards. I recently subscribed to Discovery App+ and used a different credit card, but now another subscription that I have coming off another card is now coming off of this one that I used only for Discovery App+? Can someone please explain why this is happening and are all the other subscriptions going to do the same? Why did my payment methods change? I did not authorize it? Does Roku only store one credit card for all its' subscriptions?



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Level 16

Re: Subscriptions

Did you subscribe to the service via Roku? Or did  you subscribe directly to Discovery+? Or did you do both?

Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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