Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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lizzie1256
Level 7

Subscription

I want to cancel my subscription on my tv but it’s not letting me 

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6 Replies
renojim
Level 21

Re: Subscription

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lizzie1256
Level 7

Re: Subscription

yes but i did it on my tv 

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lizzie1256
Level 7

Re: Subscription

 i would like to cancel my fubotv subscription on my tv but it won’t let me and i called fubotv and they told me to call roku but it’s shut down because of the virus 

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renojim
Level 21

Re: Subscription

I don't understand "yes but i did it on my tv ".  Click on this link:

https://my.roku.com/account/subscriptions

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lizzie1256
Level 7

Re: Subscription

 i would like to cancel my fubotv subscription on my tv but it won’t let me and i called fubotv and they told me to call roku but it’s shut down because of the virus  it’s a different account on the tv 

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makaiguy
Level 21

Re: Subscription


@lizzie1256 wrote:

 i would like to cancel my fubotv subscription on my tv but it won’t let me and i called fubotv and they told me to call roku but it’s shut down because of the virus  it’s a different account on the tv 


If you have a subscription you made through Roku, rather than directly through the channel, log into your Roku web account at roku.com and go to the subscription section.  Here's a direct link (already given several times above): https://my.roku.com/account/subscriptions

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