Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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hampsonem
Level 7

Subscription Cancelation

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I am trying to cancel my Peacock subscription which I guess I purchased on a Roku TV not the website itself. I myself don't have a Roku account, and the person whose TV it was has now wiped the TV and sold it. I can't find ANYWHERE on this website to try and talk to a human or get on a support chat, and I can't cancel through the Peacock website. Can someone help me??

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StreamerUser
Community Streaming Expert

Re: Subscription Cancelation

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If you dont have a Roku account, then how did you purchase a Peacock TV subscription?

chat/email/phone:    https://support.roku.com/contactus/contact-options  (select billing/managing subscriptions/need more help?)

or call  (816) 272-8106 and select option 1.

(this will only be useful if you have a Roku account....)

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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StreamerUser
Community Streaming Expert

Re: Subscription Cancelation

Jump to solution

If you dont have a Roku account, then how did you purchase a Peacock TV subscription?

chat/email/phone:    https://support.roku.com/contactus/contact-options  (select billing/managing subscriptions/need more help?)

or call  (816) 272-8106 and select option 1.

(this will only be useful if you have a Roku account....)

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos