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Whodatbaby143
Level 7

Subscribed to disney plus on roku but cant login

I subscribed to disney plus on my roku device, its been charging me monthly i know the account is active it shows it under my subscriptions page and it has charged me monthly cause I can see it on my purchase history but when i try to log in it says there is no account with that email

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Subscribed to disney plus on roku but cant login

@Whodatbaby143-

How are you attempting to access Disney+?  Via the Disney+ channel app, or via The Roku Channel?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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