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Chad33
Level 7
‎12-06-2020 03:19 PM

Stolen roku

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My roku was stolen how do I shut it down so the people who stole cant use it?

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renojim
Community Streaming Expert
‎12-06-2020 06:50 PM

Re: Stolen roku

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You can't.  All they have to do is factory reset it and it's like a brand new Roku.  Just unlink it from your account at https://my.roku.com so they don't have access to any subscriptions you may have.

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renojim
Community Streaming Expert
‎12-06-2020 06:50 PM

Re: Stolen roku

Jump to solution

You can't.  All they have to do is factory reset it and it's like a brand new Roku.  Just unlink it from your account at https://my.roku.com so they don't have access to any subscriptions you may have.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Reply