Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I signed up for a free 7 day trial of shudder. I canceled the next day and realized they signed me up for a year subscription at $56.99 and charged my account!! There is no way to contact anyone to resolve this issue and get my money back? Why is there no customer service number or reps that can assist me. I've followed all instructions and am getting no where!!!! I'm now out almost 60 bucks and watched one stupid movie. This was roku for sundance now. And sundance now who owns shudder wont help me because the payment went thru roku..... HELP!!!!
Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
You still have your credit/debit card's issuing bank, don't you? Contact them directly and follow their instructions. You will have the customer support you deserve from THEM, not vendors like Roku.
Why is this fact so hard to grasp? This is a DIY World. No Customer Service here.
Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
As stated in my previous post, for account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
