Accounts, Billing, & Orders

[IAMFREED2000]

I did not subscribe to Showtime why am I being asked to pay for this when I don't even use it 

[RokuDanny-R]

@IAMFREED2000 

Thanks for the inquiry.

Did you have a free trial with Showtime recently?

We highly recommend reviewing the terms for any trial, prior to signing up. 

For billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

[Andrewbruh]

I have the same thing happening! They even double charged me 2 months ago and keep denying it! Online it clearly says showtime is cancelled and yet Roku keeps charging me For it! 

[RokuDanny-R]

@Andrewbruh 

Thanks for the post.

As stated in my previous post,  please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny