Accounts, Billing, & Orders

[Honestiw]

When I bought my Roku and plugged it in it went straight to the Home page it didn’t ask to step up or anything and I would like to have my own Roku account on my own tv and not be connected to the other roku account what do I do ?

[renojim · Accepted solution]

Go to Settings->System->Advanced system settings->Factory reset

When linking it to your account, DO NOT fall for one of the scams out there that tries to get you to pay to link your device.

[makaiguy]

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@Honestiw wrote:

When I bought my Roku and plugged it in it went straight to the Home page it didn’t ask to step up or anything and I would like to have my own Roku account on my own tv and not be connected to the other roku account what do I do ?

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1. You probably should have started your own thread instead of piggy backing on one that was only peripherally related to your probblem.
2. You need to set up a new account for the new device if you wish it to have a separate list of channels. Go to roku.com and set up a new account using a different email address. Then link the new device to the new account.