Hi I am new to this device. As soon as I set up on TV I had a phone call saying they were customer support and that I needed to pay £79.99 for premium service or £49.99 for standard service. They asked for the details on screen and my address. I said I would do it on line and he said no, only they could set up my account. I ended the call. It was very convincing
When you say "I had a phone call" do you mean that you called them or they called you? It sounds like the latter, which implies to me that you may have gone to a scam website and entered some personal information. (Telephone number at least.)
The typical form of these scams is a fake link website that tells you the link didn't work and you need to call them. In any case, hopefully you didn't tell them anything.