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smcgrude
Level 7

Roku won't let me change my password

Logged into my Roku account on laptop. Input all the personal info required, entered new and old passwords, selected "Save changes" and the changes were not saved. Refreshing just asks for all the same info to be input but still won't save any changes. Since we are in the midst of the largest historical password hack of all time I thought it might be kind of important to fix this problem.

Thank you,

Sean 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku won't let me change my password

@smcgrude 

Thanks for the post.

Have you tried using a different web browser to see if you are experiencing the same issue with changing your password on the Roku website?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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