Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Roku stick not staying linked

My Roku 3500 was working perfect at my old place. Moved house and Roku stick does not want to stay activated. Everytime I switch the tv off and on again I need to reactivate (link the stick) to my account as well as link the remote to the stick. Anybody have an idea way this is happening? I have factory reset did not do anything.

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Level 7

Re: Roku stick not staying linked

I have but what did you do?
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