Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Roku pay created accounts

I bought a subscription to the anime network instead of ugrading the account I was logged into it created a new one through Roku but didn't leave the username and password on the screen long enough to write it down so now I have no access to it how do I recover the username and password my Roku created for a premium subscription account, because that individual channel is requiring me to sign in?

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Roku pay created accounts

@MadLaugher 

Thanks for the inquiry.

Did you create the subscription through Roku Pay? To verify you made a subscription through Roku Pay, we would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions.

For more information about managing your subscriptions, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos