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Level 7

Roku pay created accounts

I bought a subscription to the anime network instead of ugrading the account I was logged into it created a new one through Roku but didn't leave the username and password on the screen long enough to write it down so now I have no access to it how do I recover the username and password my Roku created for a premium subscription account, because that individual channel is requiring me to sign in?

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Roku Employee
Roku Employee

Re: Roku pay created accounts


Thanks for the inquiry.

Did you create the subscription through Roku Pay? To verify you made a subscription through Roku Pay, we would recommend logging into your Roku account online at and clicking Manage your subscriptions.

For more information about managing your subscriptions, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Danny R.
Roku Forum Moderator
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