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miclee
Level 7

Roku owes me some money. I paid for 1 year of fubo but roku charges me 65$ a month.

I paid for 1 year subscription to fubo because of its dvr and being able to watch and record football wherever. Roku thinks I signed up for monthly payments and charges me 65$ a month for something I paid for already for the whole year. I need to speak with these asswholes to get my money back. #Dummies

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2 REPLIES 2\
DBDukes
Community Streaming Expert

Re: Roku owes me some money. I paid for 1 year of fubo but roku charges me 65$ a month.

What country are you in? And how did you subscribe to a year of Fubo? 

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku owes me some money. I paid for 1 year of fubo but roku charges me 65$ a month.

Hi @miclee,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.

Thanks,
Mary
 

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