Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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JARG041298
Level 7

Roku inc los gatos.

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El día de hoy estaba revisando los gastos de mi tarjeta y vi un descuento de roku, inc los gatos por $149 pesos mexicanos lo raro es que yo no compro nada en roku, ni aplicaciones, las cuentas de netflix y disney las tengo con otra tarjeta. ¿Alguien me podría decir por que me descontaron eso? 

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku inc los gatos.

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Hi @JARG041298,

We appreciate your contact.

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
Thanks,

Mary

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku inc los gatos.

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Hi @JARG041298,

We appreciate your contact.

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
Thanks,

Mary

View solution in original post

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