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cubspr72
Reel Rookie
‎07-15-2022 06:56 AM

Roku for Mucho Movies $6.40 charge

How do I stop this charge? I have no active subscription on Roku or Pantaya (which is supposed to be the company that is charging it thru Roku). This is a total scam and its unbelievable that there is no way to reach out to an actual person on a phone to either Roku or Pantaya. I would hate to cancel my bank account over this but I am being left with np other choice. If anyone has figured out a solution to this please let me know. Thanks!

0 Kudos
2 REPLIES 2
Michelle3
Roku Guru
‎07-15-2022 07:01 AM

Re: Roku for Mucho Movies $6.40 charge

You would need to submit a bill inquiry at this page. 
~ Jordan

I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan

Roku Express+ 3910X
0 Kudos
Natan-Roku
Retired Moderator
‎07-15-2022 07:08 AM

Re: Roku for Mucho Movies $6.40 charge

Hi @cubspr72, thanks for the post. We understand unrecognized charges can be frustrating; we're here to help!
We'll be sending you a PM here on The Roku Community to collect more information to help you out properly.
Please keep an eye on your inbox; we'll be in contact shortly.