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tashaohaynes
Level 7

Roku for HBO

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My free trial HBO for Roku ended 04/2020, but I was just charged today $16.19. This was unauthorized and I would like to first get a refund and prevent this from happening in the future. Thanks. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku for HBO

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@tashaohaynes 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku for HBO

Jump to solution

@tashaohaynes 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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