Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tess
Level 7

Roku disconnected hulu

i have no idea why my card could not be charged as there was over $400. in my account

0 Kudos
1 Reply
MaryFranco
Roku Employee
Roku Employee

Re: Roku disconnected hulu

Hi @Tess

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.

Thanks,

Mary

0 Kudos