Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Susie70
Level 7

Roku charged me $10.99 today thru my bank for Showtime Digi, never signed up for that!

Roku charged me $10.99 today thru my bank for Showtime Digi, never signed up for that and can’t find a number to call. Ready to buy a Firestick and drop Roku!

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renojim
Community Streaming Expert

Re: Roku charged me $10.99 today thru my bank for Showtime Digi, never signed up for that!

Check your subscriptions at https://my.roku.com/account/subscriptions and your purchases at https://my.roku.com/account/purchases .  If none are shown there then there's a good chance it isn't from Roku, but you can try Roku billing support at (816) 272-8106.  They won't be any help if it's just someone using their name.  That would be up to your financial institution to figure out.

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