Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Roku account on old device, have new Roku TV

I purchased a roku tv form Costco, and prior to that I had bought roku box from Walmart that I connected to my old tv. I guess my account isn’t active with the new TV, I have to purchase a new one? I’m not sure how this works cause I didn’t have this issues with the roku box that I bought few years ago. 

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Level 15

Re: Subscription question

If someone is telling you that you have to pay to activate that TV IT IS A SCAM!!!!

Go here to link your new TV:  https://my.roku.com/link

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