While logging into my online Roku account using Chrome browser, there's a "remember me" check box that appears to have no function, if I return to the web page next day, I have to log back in as if the "remember me" check box has no function.
Perhaps it wouldn't be so confusing or irritating if the "remember me" check box instead was to say "remember me for 2 hours" or whatever the criteria are, instead?
"theuser86" wrote:
Chrome remembers that I have logged in no problem. Maybe you should uninstall Firefox and go in a different direction...
"RokuTannerD" wrote:
Thanks for the note here. I'm also not able to reproduce this issue. I have a few more questions to help better understand the issue you're running into:
- What OS platform & version are you using when you encounter this issue?
- What specific version of Chrome do you currently have installed? Have you tried checking for available updates?
- Do you have any 3rd-party Chrome extensions enabled? Have you tried disabling/removing these to see if this resolves the issue.
With more information, we'll be able to take a closer look and see what might be occurring.
Thanks,
Tanner
"CParker" wrote:
This is standard session cookie behavior. Session cookies (also known as transient cookies) are not permanent, but, as the name implies, only designed to persist as long as a session is uninterrupted.
Example:
Logging into our Verizon account I get this behavior as well. If I haven't logged in for a while, it doesn't remember me even though I can see that "remember me" box is still checked. It sets a session cookie so it will remember you only for a session. That is... it will remember your movements and selections as you move from page to page within that particular web site. Session cookies (if implemented correctly) have expiration times. And if you close the browser that session cookie is gone. It does not remember you forever.
"RokuTannerD" wrote:
Thanks for the note here. I'm also not able to reproduce this issue. I have a few more questions to help better understand the issue you're running into:
- What OS platform & version are you using when you encounter this issue?
- What specific version of Chrome do you currently have installed? Have you tried checking for available updates?
- Do you have any 3rd-party Chrome extensions enabled? Have you tried disabling/removing these to see if this resolves the issue.
With more information, we'll be able to take a closer look and see what might be occurring.
Thanks,
Tanner