Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Anacutie17
Level 7

Roku Tv Shipping and buying

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Can you buy a roku tv thru your account lost my credit card but have my information saved and would like to buy a new tv but can not purchase it thru the website 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Tv Shipping and buying

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@Anacutie17 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Tv Shipping and buying

Jump to solution

@Anacutie17 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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