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Jersey3love
Level 7

Roku StarzDouble charge

I restarted my subscription and than now they are still trying to charge my account another amount

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Stars Double charge

@Jersey3love

Thanks for the post.

How are you subscribed to the Starz channel? Did you subscribe through the channel provider directly or through Roku?

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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