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Level 7

Roku Offer Price Difference

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I got an offer to buy a Roku Ultra on the home page of my Roku player for $79 and as requested they sent the offer to my email. When I try to buy it the price is listed as $99 and I see no discount code or any explanation for this discrepancy. Am I missing something or is this a common issue. Anybody else having the same problem? Thanks in advance for any help.

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Roku Employee
Roku Employee

Re: Roku Offer Price Difference

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@rexster67 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Roku Offer Price Difference

Jump to solution

@rexster67 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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