Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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OhEhKen
Level 7

Roku Express thinks I'm in the US not UK

My Roku Express thinks I'm in the US and so doesn't show me options to install BBC iplayer, itv player etc. How do I go about fixing this I can't find it anywhere in the settings?

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atc98092
Level 16

Re: Roku Express thinks I'm in the US not UK

Was/is your Roku user account based in the US when it was created? That would cause this. I believe that @RokuDanny-R might be able to assist you. But you might need to create a UK Roku user account and reset your Roku. 

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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