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Jmur
Level 7

Roku Channel Subscription - Noggin

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I have a subscription with noggin through the Roku channel and every time I try to play any title with it, the thing says cannot access program, is not available or expired, has been doing it since the day after I payed the 7.99 USD. Please someone help me since customer service has not emailed me back after my several emails..subscription ends 8.19.20 and is payed for

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Channel Subscription

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@Jmur 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Channel Subscription

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@Jmur 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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