Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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pmel11
Level 7

Roku Account and logged in Subscriptions

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Someone logged into my Roku tv with their Roku account without me knowing. I had logged in to all of my subscriptions (Netflix, Hulu, HBO max, etc) not knowing it was their Roku account logged in. So are all of my streaming services saved if they use their Roku account on a different device? Planning to do a complete factory reset of my Roku device so I can change Roku accounts. But I don’t want them streaming my subscriptions. 

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MilesT
Level 12

Re: Roku Account and logged in Subscriptions

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No, logins stay local to device and don't get uploaded to online roku account.

Factory reset and relink to your current online account and start again

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MilesT
Level 12

Re: Roku Account and logged in Subscriptions

Jump to solution

No, logins stay local to device and don't get uploaded to online roku account.

Factory reset and relink to your current online account and start again

View solution in original post

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