Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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bluegras
Level 7

Roku Account Question

hello how are you doing today?how do i skip the credit card area when you get your new roku premiere i do not have a credit card and do now wish to get one.if anyone can help me out i appreciate it very much thank you very much, 

thanks 

Allen bluegras 

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4 Replies
dgrace
Level 11

Re: question

[Content removed] 
"I might be moving to Montana soon..."
FZ
0 Kudos
Community Manager
Community Manager

Re: question

Edited previous post for content. 

Please feel free to get in touch with our Support team directly for more help getting your account set up: https://support.roku.com/contactus

Thanks! 
Tanner
Tanner D.
Roku Community Manager
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buzzzzzit
Level 7

Re: question

If only the Support team would reply when you contact them. It's been over a week and I've not heard one thing from the support team. So telling everyone to contact the support team is bad advice. 

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Roku Employee
Roku Employee

Re: question

@buzzzzzit 

Thanks for the inquiry. I'm sorry to hear about the experience—that's not what we aim for.

Was the question that you had something that we could assist you with?

Please let us know and we can see if we can assist you or pass along your information to our Support team.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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