I ordered a Roku box. I received a confirmation and then a "shipment sent" email from Roku with the shipping address correct. Then when I tracked the (late) package, it was delivered to an address 600 miles away that Roku must have had when I bought a box back in 2010. Upon contacting customer service (email only is available now) with the issue, they responded that I need to contact USPS and Consumer Affairs. Two immediate frustrations: 1. Neither USPS or I are responsible for the problem; 2. The Roku response was so grammatically incorrect that if i were to try to contact USPS I wouldn't know what to say. The charge has already charged to credit card. Any suggestions? Thank you.