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Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Pointless1
Level 7
2 weeks ago

Returning device, how do i remove information?

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How do you cancel your details from this service.

Bought it yesterday and its going back today, dont want it at all

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makaiguy
Level 17
2 weeks ago

Re: Acvounts

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To clear out whatever is in the Roku unit's memory, do a "factory reset":
Settings > System > Advanced system settings > Factory reset.

To remove your Roku account, log into your account at https://my.roku.com.
Under "Manage account" click on Deactivate account.

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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1 Reply
Highlighted
makaiguy
Level 17
2 weeks ago

Re: Acvounts

Jump to solution

To clear out whatever is in the Roku unit's memory, do a "factory reset":
Settings > System > Advanced system settings > Factory reset.

To remove your Roku account, log into your account at https://my.roku.com.
Under "Manage account" click on Deactivate account.

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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