Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Pointless1
Level 7

Returning device, how do i remove information?

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How do you cancel your details from this service.

Bought it yesterday and its going back today, dont want it at all

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makaiguy
Community Streaming Expert

Re: Acvounts

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To clear out whatever is in the Roku unit's memory, do a "factory reset":
Settings > System > Advanced system settings > Factory reset.

To remove your Roku account, log into your account at https://my.roku.com.
Under "Manage account" click on Deactivate account.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

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makaiguy
Community Streaming Expert

Re: Acvounts

Jump to solution

To clear out whatever is in the Roku unit's memory, do a "factory reset":
Settings > System > Advanced system settings > Factory reset.

To remove your Roku account, log into your account at https://my.roku.com.
Under "Manage account" click on Deactivate account.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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