Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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pking1
Level 7

Retrieving Subscription ID or current email used for roku account

Tried to access HULU, and HULU didn't recognize that I already had an account. HULU wanted me take a 7 day trial or create a new account. Credit card bill shows I paid subscription, and I have been watching HULU for years. I need my Roku Subscription ID or current email associated with ROKU account.

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renojim
Level 21

Re: Retrieving Subscription ID or current email used for roku account

The email address associated with your Roku account is shown under Settings->System->About.  Use that email address to log in at https://my.roku.com and check to see if you have a Hulu subscription paid through Roku.

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