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NatM
Level 8

Request manufacturer refund

Does anyone know how to request a refund from the manufacturer for this stupid tv. I've over all the issues. I have had the tv about 6 weeks now with continuous issues

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StreamerUser
Community Streaming Expert

Re: Request manufacturer refund

Roku isnt the manufacturer - I'm pretty sure your TV has a brand label/logo/etc somewhere on it... thats who you contact.

StreamerUser
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makaiguy
Community Streaming Expert

Re: Request manufacturer refund

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

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Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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DBDukes
Community Streaming Expert

Re: Request manufacturer refund


@NatM wrote:

Does anyone know how to request a refund from the manufacturer for this stupid tv. I've over all the issues. I have had the tv about 6 weeks now with continuous issues


Roku doesn't manufacture Roku TV devices. TCL, Hisense, etc. would be the manufacturers of those. There should be details on refunds, repairs, replacements, etc. in your purchase paperwork.

DBDukes
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