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NatM
Level 8

Request manufacturer refund

Does anyone know how to request a refund from the manufacturer for this stupid tv. I've over all the issues. I have had the tv about 6 weeks now with continuous issues

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3 REPLIES 3\
StreamerUser
Level 20

Re: Request manufacturer refund

Roku isnt the manufacturer - I'm pretty sure your TV has a brand label/logo/etc somewhere on it... thats who you contact.

makaiguy
Community Streaming Expert

Re: Request manufacturer refund

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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DBDukes
Community Streaming Expert

Re: Request manufacturer refund


@NatM wrote:

Does anyone know how to request a refund from the manufacturer for this stupid tv. I've over all the issues. I have had the tv about 6 weeks now with continuous issues


Roku doesn't manufacture Roku TV devices. TCL, Hisense, etc. would be the manufacturers of those. There should be details on refunds, repairs, replacements, etc. in your purchase paperwork.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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