Accounts, Billing, & Orders

[Karmawomen12]

I don’t think I should be commenting on this post. However I do not no how to speak with someone. I need help removing my card information off of someone else’s account but I no longer speak to them. But I keep getting charged for there services. Please please please help me . I don’t know what else to do anymore

[RokuDanny-R · Accepted solution]

@Karmawomen12 

Thanks for the inquiry.

We would recommend contesting the charges with your credit card provider as the charges were not authorized.

For further assistance with your credit card, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny