Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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megank04
Level 7

Register device on new account

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I just got a new roku tv and last night delt with a scammer. I linked my device to an email I don’t want to use anymore because of the scam. I made a new account but now no devices are associated with it. How to I connect my tv to my new account?

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renojim
Level 21

Re: Register device on new account

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You have to factory reset the TV:  Settings->System->Advanced system settings->Factory reset

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renojim
Level 21

Re: Register device on new account

Jump to solution

You have to factory reset the TV:  Settings->System->Advanced system settings->Factory reset

View solution in original post

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