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Level 7

Refund on unemployment card

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I've been charged 58. Plus for live stream. I did not authorize automatic withdrawal. It says on unemployment card that roku will refund the 29th of December. In state of ri funds are not able to be reversed or refunded on unemployment card. How do I receive my refund?? Any help or answer would be great

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Roku Employee
Roku Employee

Re: Refund on unemployment card

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@Dannydnice 

Thanks for the post. 

In general, we highly recommend reviewing the terms for any trial or subscription, prior to signing up. 

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Refund on unemployment card

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@Dannydnice 

Thanks for the post. 

In general, we highly recommend reviewing the terms for any trial or subscription, prior to signing up. 

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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