Accounts, Billing, & Orders

[Deanna16]

I mistakenly order 2 set of speakers. Roku provided me a FedEx return label. It was been nearly month and still no refund. I have sent emails, supports chats and still no one response. Anyone else having difficulty getting their money back?

[RokuDanny-R · Accepted solution]

@Deanna16 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny