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Level 7

Refund for multiple orders

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I mistakenly order 2 set of speakers. Roku provided me a FedEx return label. It was been nearly month and still no refund. I have sent emails, supports chats and still no one response. Anyone else having difficulty getting their money back?

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Roku Employee
Roku Employee

Re: Refund for multiple orders

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@Deanna16 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Refund for multiple orders

Jump to solution

@Deanna16 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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