Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Refund for Boomerang 1 year subscription

Jump to solution

I purchased Boomerang for one year last year 08/18/2020. I entered the renewal date on my calendar for a day before 08/17/2020, so if I wished to cancel it would be before the renewal date. I canceled on the 17th however my card was also charged on the 17th. I would like the $42.79 refunded please as I canceled before the renewal and do not wish to have the channel at all much less a year.

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: Refund for Boomerang 1 year subscription

Jump to solution

@Ryepie 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Refund for Boomerang 1 year subscription

Jump to solution

@Ryepie 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos