Accounts, Billing, & Orders

[Ryepie]

I purchased Boomerang for one year last year 08/18/2020. I entered the renewal date on my calendar for a day before 08/17/2020, so if I wished to cancel it would be before the renewal date. I canceled on the 17th however my card was also charged on the 17th. I would like the $42.79 refunded please as I canceled before the renewal and do not wish to have the channel at all much less a year.

[RokuDanny-R · Accepted solution]

@Ryepie 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny