Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Re: There is no support

This is ridiculous! No customer support at all

They said we created a ticket and gave me a number that was #3 days ago and NOTHING!!!

Here is their response:


Hello coryfilks,


Your request #(4453840) has been received and is being reviewed by our support staff. We will be contacting you shortly.To add additional comments, you can simply reply to this email.




Roku Customer Support

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1 REPLY 1\
Roku Employee
Roku Employee

Re: There is no support

Thanks for keeping in touch and for following up, @coryfilks.

Rest assured that I’ve escalated your support ticket for follow-up. Keep an eye on your email, a member of our support team will be in contact.
We sincerely appreciate your patience and we are working on ways to better improve this process.

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