Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Re: ROKU BILLING SUPPORT WILL NOT REFUND AN INCORRECT CHARGE!!!

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So how do you get your money back they took mine for two months for something I never ordered!!!!

 I’m absolutely livid!!!! Can anyone please advise on how to handle this!!!

 There has got to be an answer

 thanks in advance

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Roku Employee
Roku Employee

Re: ROKU BILLING SUPPORT WILL NOT REFUND AN INCORRECT CHARGE!!!

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@Coollaughter 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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