Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I was issued RMA #335105 and shipped back the defective product 2 weeks ago. Upon checking the shipper's tracking document, I noted that the product I sent already been received last week. However, I am still not provided with the email/next step or the replacement product.
We would recommend reaching out to our Support team through the original point of contact with your RMA to follow up. Alternatively, you can reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
We would recommend reaching out to our Support team through the original point of contact with your RMA to follow up. Alternatively, you can reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
