Re: REFUND MY TENNIS CHANNEL MONEY TCE Yearly 2020 $109.99 per year Renews 08/11/2021
Can you refund my 8.75 for whole conspiracy channel. I just bought it and it keeps freezing and then kicking me out all other channels are working fine. I cancelled the subscription like 10 min after paying for it. I’m not a technical support person and I didn’t pay to have to figure out what’s wrong with it. PLEASE REFUND MY MONEY.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does that resolve the issue you are experiencing?
For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.