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Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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stephsam
Level 7

REFUND MY TENNIS CHANNEL MONEY TCE Yearly 2020 $109.99 per year Renews 08/11/2021

I CANT WATCH THE CHANNEL WITHOUT INTERFERENCE PLEASE REFUND MY MONEY

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: REFUND MY TENNIS CHANNEL MONEY TCE Yearly 2020 $109.99 per year Renews 08/11/2021

@stephsam 

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Krich615
Level 7

Re: REFUND MY TENNIS CHANNEL MONEY TCE Yearly 2020 $109.99 per year Renews 08/11/2021

Can you refund my 8.75 for whole conspiracy channel. I just bought it and it keeps freezing and then kicking me out all other channels are working fine. I cancelled the subscription like 10 min after paying for it. I’m not a technical support person and I didn’t pay to have to figure out what’s wrong with it. PLEASE REFUND MY MONEY.

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RokuDanny-R
Roku Employee
Roku Employee

Re: REFUND MY TENNIS CHANNEL MONEY TCE Yearly 2020 $109.99 per year Renews 08/11/2021

@Krich615

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does that resolve the issue you are experiencing?

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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