Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7


I've tried to sign into my pureflix account and it tells me to pay for the subscription and when I got continue it says purchase made you can watch on your streaming channels

 But it doesn't work it wants me to sign in I've talked to pureflix but they can't do anything since I went through Roku


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1 Reply
Level 16

Re: Pureflix

Try a reset Settings/system/system restart

Hopefully it'll work.

They are responsible for the Channel they publish.

If they dont want to support it especially given that its a paid Channel

I'd say cancel it.

Did you sign in?

Roku Ultra ---Ethernet rules---
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