Accounts, Billing, & Orders

[GBruin]

HBO is offering 20% off when you prepay for the first six months. I sign  up for HBO Max on Roku and I am being charged the full amount 14.99 per month and no option to prepay for the discount. 

 How do I prepay and get the discount? Help!

[RokuDanny-R · Accepted solution]

@GBruin 

Thanks for the inquiry.

Where did you see that promotion? Was it through Roku or HBO Max directly? 

For more information about that channel's promotions, you'll want to contact HBO Max support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO Max support here: https://help.hbomax.com/ContactUs

Thanks,
Danny

[Cauliflower]

I've already reached out to them with the same question and they didn't have an answer so far.