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randatlas
Level 9

Player is on sale but regular price is in cart

Hi,

I am trying to purchase a Roku Ultra player on this website. In the list of products, a sale price of 79.99 shows, but after putting the Ultra in my shopping cart the price of $99.99 shows there. Does anyone know how I can get the $20.00 discount? Supposedly the sale price is good through today (7/31/2021).

Please help! Contacting Roku seems to be impossible... Thank you!!

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DBDukes
Community Streaming Expert

Re: Player is on sale but regular price is in cart

See https://community.roku.com/t5/Accounts-Billing-Orders/Ultra-4800-on-sale-for-79-99-but-when-you-chec...

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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randatlas
Level 9

Re: Player is on sale but regular price is in cart

Yes, I saw the other thread after I started this one. I didn't see a way to delete it. Anyway, in the other thread it's the same old story. Regular price shows up in cart. Geez. Thank you anyway.

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