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Charity
Level 7

Pin problems (possible hack?)

My Roku seems to be wigging out. One day it just decided that it didn't like my pin anymore and I can't add any new channels or make any purchases through Roku. Despite every attempt to change it online (and even though it says it was successfully updated) my pin is still coming up invalid. I have channels installed that I didn't add and I don't share my device or pin. Any ideas?

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renojim
Community Streaming Expert

Re: Pin problems (possible hack?)

Does the email address that shows up under Settings->System->About match the email address you're using to log in at https://my.roku.com ?

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