Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7


I pay for the Roku (CBS All Access channel) throughout Paypal, but there was a problem and my payment didn’t go through and the subscription was cancelled. I resubscribed using PayPal as my payment method, but later my credit card was charged. In the future, will Roku charge my credit card, even though Paypal is my payment method listed in my account?

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